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HP Printer Offline

hp printer offline support

How to Make HP Printer Online from Offline

HP printers are incredible and they are designed to work smoothly and flawlessly. However, at times dues to issues with hardware, software, or network, they display errors. For troubleshooting the errors, users can take help from HP printer support team by dialing the HP printer toll-free number. One common issue faced by users is the “HP Printer Offline” error. If you encounter the issue, then do not worry. HP printer technical support team offers easy ways to fix it.

What is HP Printer Offline Error?

HP printer offline refers to a printer status message which shows the status as offline on the PC, and the HP printer is unable to print. The HP printer customer service team has offered ways to troubleshoot this problem. Give a call on the HP printer support number to get your queries resolved.

How to Fix HP Printer Offline Error?

Find some methods to troubleshoot the HP printer offline error. These methods are well-tested and suggested by technicians of HP printer technical support team.

Method 1: Confirm the connection using HP Print and Scan Doctor

Windows 8 and later users can get the distinct variant of HP Print, and Scan Doctor specially made to assist with printer offline errors.

  1. Firstly, you need to get HP Print and Scan Doctor.
  2. After that, navigate to the download folder in the device and run the downloaded file.
  3. Wait for the HP Print and Scan Doctor to open
  4. Hit the Start button.
  5. Choose the printer.
  6. If the printer is absent from the list, then restart it and hit Retry.
  7. In case of any connection issue, follow the guidelines given by the software.
  8. When you get prompted to enable the printer updates, then select the Yes option.
  9. If you get prompted to set the printer as the default printer, then select Yes.
  10. If the issue still hasn’t been resolved, then proceed to the next method or contact HP printer customer support for step-by-step guidance.

Method 2: Reset the Printing Environment

When you reset the printing environment, you can reestablish the connection to the HP printer and the computer. Here’s how you can do that:

  1. Power off the printer for a few seconds.
  2. After that, detach the power cord from it.
  3. Re-attack the power cord.
  4. If the printer does not turn on automatically, then manually turn it on.
  5. For wireless printers, you need to restart your router. To do this, first, detach the power cord from the modem. After waiting for some seconds, re-attach it to your router. Now, see if the network activity is lighted up. Now, tap on the wireless button on your HP printer to disable it. After that, enable it back.
  6. Power on the system.
  7. Re-attach the power cord to your printer.
  8. See if the error persists. If it does, then proceed to the next method or dial the HP printer support number for 24/7 assistance.

Method 3: Change the default printer

The default printer driver may have switched from the HP driver to another one. This can lead to the “Printer is offline” error. Here’s how you can set up the default printer:

  1. Go to the Control Panel.
  2. Click on Devices and Printers.
  3. See if your HP printer is active.
  4. If not, then right-click on it and click on Set as Default Printer.
  5. If the method doesn’t work, then get in touch with the HP printer customer service team by dialing the HP printer support number.

 How to Fix HP Printer Offline Issue in Mac?

Are you a Mac user who owns an HP printer? Well, in that case, getting the error message regarding the HP printer that shows the status as offline might be frustrating. This error message that reads Printer not responding or “Printer status offline” appears when you try to print something.

This error indicates that your Mac system is unable to communicate with your HP printer. Even when your printer is turned on, and the USB cord is attached, this message appears.  The HP customer support staff has recommended a few ways to fix this problem. Let’s go through them:

  • See if the connection between your Mac and HP printer is working, Do it for both USB as well as network printers.
  • Try resetting your printer.
  • Go through all the multiple devices, and eliminate the extra printers from the list.
  • Remove the existing printer queue before adding it again.
  • Try to reset the printing system in Mac OS.
  • Dial the HP printer toll-free number for support.

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